Sprinkler Troubleshooting Decision Tree
Choose the symptom and record what the valve actually does. The result gives you a fault boundary and the next test—not a parts-list diagnosis based on one clue.
One observation will split the diagnosis
Use the valve's documented manual override briefly while watching the affected heads. The result separates the water path from the controller-and-wiring path.
Why these three observations matter
A controller display only confirms that the controller believes it issued a command. A solenoid click confirms movement or vibration, not adequate voltage or water flow. A successful manual opening is the strongest simple separator: it shows that the valve and downstream piping can pass at least some water.
Use the result as a boundary
Work from the shared supply toward the failed zone and change one thing at a time. After a repair, run the same zone three times, check that it shuts off cleanly, and inspect the valve box again after ten minutes.